Plumbing and drainage work

MyCouncil is council's online portal that can be used for many personal and business services. Some of the benefits of lodging plumbing applications through this service are:

• your application is immediately created in council's property system, saving administrative processing time
• MyCouncil accepts up to 50mb per file. No need to split documents across many emails due to size limitations
• payment is processed via a secure payment gateway. You are not required to provide credit card details in writing.

Before you can lodge applications through this service, you will need to register for personal and business (where applicable) access. Refer to our frequently asked questions for more information on how to:

• register/sign up initially
• add a business to act on behalf of
• access and submit plumbing applications

Should you need to provide further documentation after you have lodged your application, you can provide this:

• by email
• in person, or
• by post.

More information

For more information or help setting up your MyCouncil registration, refer to the following:

• frequently asked questions, or
  • sign up with MyCouncil
  • business access
  • plumbing applications
  • private certifiers.
• contact council's development services to speak to a dedicated officer.

To lodge applications and correspondence by email, refer to the following guidelines:

• one application per email
• send emails to council's email mailbox
• provide all documentation in by following the electronic file requirements outlined above
• include the below details in the subject line:

At lodgement:

• Application type, address, number of emails
• Example: Plumbing and Drainage Commercial (Shop Fitout), 10 First Avenue Maroochydore, Email 1 of 2.

Post lodgement:

• Application reference, application stage, number of emails
• Example: PL17/0000, Response for Information Request, Email 1 of 1.

Forms for plumbing permit applications are controlled by QLD State Government.

For information regarding plumbing permit applications for plumbing and drainage work refer to the QLD State Government website:

Permit applications for plumbing and drainage work.

This website provides you with all relevant information including:

• Required supporting documents
• Amending or extending a plumbing or drainage permit
• Timeframes for plumbing and drainage permit applications
• Types of plumbing and drainage works

For applicable plumbing permit application fees and charges, please refer to council’s Development Services Fees and Charges Register pages 36-39.

More information

• See the full list of required documents in Plumbing and Drainage Regulation 2019, Schedule 6.
• Forms and templates for the Plumbing and Drainage Act 2018

Council requires payment of all applicable fees at the time of lodging an application.

Help lodging your application online

For plumbing applications, fees are based on the number of fixtures i.e. apparatus, appliances, and devices; related to the plumbing and drainage works. Refer to the list of fixtures, fittings, appliances and apparatus as a guide for fee calculation.

A list of council's fees for plumbing applications is available in the register of fees and charges.