Visit council offices
Service centres and office locations.
The customer contact counters at 77 Bulcock Street Caloundra will close at 4:30pm on Wednesday 2 April 2025.
Our staff will be available at the Caloundra Library to assist you with cashless services matters during this period.
We aim to reopen at Bulcock Street on Monday 7 April 2025.
In the meantime, you can reach us through the following methods:
- Phone (07) 5475 7272 (24 hours a day 7 days a week)
- Email customer.service@sunshinecoast.qld.gov.au
- Online Requests for services via an online form
- SMS (business hours only)
- Web callback (business hours only)
Council’s Customer Contact counters are open to the public.
Please ensure any documentation that is being submitted is already filled out – BYO pen is preferred.
Service centres
8.30am–4.30pm Monday to Friday
Caloundra Office
Service centre and administration
Maroochydore Office
Service centre and administration
Nambour Office
Service centre and administration