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The customer contact counters at 77 Bulcock Street Caloundra will close at 4:30pm on Wednesday 2 April 2025.

Our staff will be available at the Caloundra Library to assist you with cashless services matters during this period.

We aim to reopen at Bulcock Street on Monday 7 April 2025.

In the meantime, you can reach us through the following methods:
- Phone (07) 5475 7272 (24 hours a day 7 days a week)
- Email customer.service@sunshinecoast.qld.gov.au
- Online Requests for services via an online form
- SMS (business hours only)
- Web callback (business hours only)


Council’s Customer Contact counters are open to the public.

Please ensure any documentation that is being submitted is already filled out – BYO pen is preferred.

Service centres

8.30am–4.30pm Monday to Friday

Caloundra Office

Service centre and administration

77 Bulcock Street Caloundra

Maroochydore Office

Service centre and administration

54 First Avenue Maroochydore

Nambour Office

Service centre and administration

Cnr Currie and Bury streets Nambour