Feedback

Website Feedback – Report a bug

Website Feedback Only

Please leave your website feedback comments below. If your feedback is about a bug, kindly provide the steps you took so we can replicate the issue.

General Enquiries

For general council inquiries, please see Council Contact page.

Upload files

You can use CTR+V to paste a screenshot from your clipboard directly into the textarea above. Otherwise you can upload a file from your computer below.

back to top
Back to top
In this section

Rates and valuation search

Council can perform a range of searches including rates and valuation, property ownership and previous rates notices.

Council issues rate notices half yearly in January and July. You can request a selection of rates and valuation information searches, per below.

Rates and valuation certificate

Information included:

  • current registered owner
  • amount of half yearly rates outstanding or paid
  • Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development unimproved valuation.

Note: Please allow 5 business days from receipt of your application and cleared payment. We do not currently offer a fast-track service due to the high volume of searches. If a property is for sale - to ensure that you receive your search results within your desired timeframe, we encourage you to allow at least 3 business days in addition to Council's processing time when negotiating your contract timeframes.

Property enquiry

Information included:

  • Owners name/s and address only.

Note: Please allow 5 business days from receipt of your application and cleared payment. We do not currently offer a fast-track service due to the high volume of searches.

Statement of account

Information included:

  • specify dates of rating period/s e.g. January to June 20xx or July to December 20xx (previous 7 years only).

Note: Please allow 15 business days from receipt of your application and cleared payment. We do not currently offer a fast-track service due to the high volume of searches.

Copy of previous rate notice/s

Email request to Council's customer service.

Copies will only be supplied to owners whose name/s appears on the rates notice.

Specify dates of rating period/s e.g. January to June 20xx or July to December 20xx (previous 7 years only).

Note: 

  • Login to MyCouncil for immediate access to rate notices in your ownership name.
  • Please allow 15 business days from receipt of your application. We do not currently offer a fast-track service due to the high volume of searches.

Council offers several ways to retrieve rates and valuation information:

Note: Search applications will not be accepted without payment. To comply with the Payment Card Industry Data Security Standard, the use of credit cards is only available online through MyCouncil, or in person.

Disclaimer: Council accepts no liability for intending purchasers failing to request appropriate searches. Council does not represent or warrant that all information in a search is accurate or complete.

Contact

For more details or assistance contact Council.